Kindle and eBooks Q&A with Ed Ditto

This is the first part of a Q&A with Ed Ditto covering Kindle, ebooks, and the Future of Publishing. First, a little about Ed -

Ed Ditto recently sold his first novel, Heart for a Hero.  HFAH is equal parts mystery, romance, personal transformation, and war story.  But Ditto’s publisher has declined to release HFAH on Kindle, which Ditto finds surprising.  Why would his publisher feel threatened by e-publication?

Ditto has a few theories and he’s decided to test them by participating directly in the market himself.  To that end he’s self-published “The Battle of the Swine King” through the Kindle store. 

Swine King is an 11,000-word “EP” of seven short humor pieces.  Ditto has priced it at $1.99 on the idea that Apple’s iTunes store has taught consumers to think of $.99 as the right price for an “entertainment unit.”

He’s blogging his e-publishing experience, and he’s entirely open to commentary and constructive criticism.  His email address is GratefulEd at gmail dot com.

 This part is basically me answering questions from a non-author perspective. It’d be great if some of you jumped in and wrote in your answers to Ed’s questions too (it’s the quoted part that’s the question).

 Let’s start.

Q1: What are the eReader features that make readers love them?

 1) The first time I saw an e-reader I wondered: what makes a $300 gizmo better than paper?  I think that’s a common reaction. 

Now, Kindle’s cool and I’m not insinuating it’s an overpriced gizmo.  Far from it.  But I note that for some Kindle fans it seems to be as much about the device itself as it is the content.

The question is: what are the features that win readers over to these devices from paper?  How do those features enhance the content?  And as a writer, how can I leverage those enhancements to make the content I offer more valuable to e-reader users?

 Thoughts: The short answer would be – Just as some people fall madly in love with the physical ‘book’ object, a lot of Kindle owners fall in love with the device. It’s positive association.

The Longer Answer: We tend to be very fond of any experience that we find pleasurable and associate things and people present at the moment as sources of pleasure. When a device makes it more convenient to experience pleasure (ipod for music lovers, kindle for book lovers) we tend to transfer a lot of our love for the experience to the device.

The main features -

  1. Whispernet and convenience of 60 second downloads.  
  2. Great reading screen.  
  3. Ability to carry a lot of books everywhere.
  4. Lots of others.

In terms of enhancing content - you could argue there’s a built-in dictionary, and the ability to enhance fonts, and Internet access for reference, and the ability to search.

However, does the content really need enhancing?

The way the Kindle is currently structured and marketed it’s recreating the book, and making things a lot more convenient – However, it’s not enhancing books. Quite frankly, I have no clue what the answer is to -

  1. Do people want books to be enhanced?  
  2. What ways could the book be enhanced when using eReaders?

 Q2: How can independent authors reach kindle owners?

2) What’s the best way for a relatively unknown author to reach a Kindle reader?  Assume the author has a good book but no publisher, no advertising budget, and little appetite for hanging out on Kindle forums trying to infiltrate them for subversive commercial purposes.

 Thoughts: Unfortunately, at the moment, there is no way other than to use forums and blogs and social networks to promote yourself.

I would completely remove the thought that promoting my book is ’subversive commerical purposes’ out of my mindset. People want to find good authors. Promote yourself smartly and politely and they’ll be glad.

There are three strategies -

  1. Do Nothing. This is probably not going to work.  
  2. Do it stupidly i.e. try to get value without adding value. This will only engender hostility.  
  3. Do it smartly i.e. provide some value.

Doing it smartly would encompass -

  • Most Important: Make sure your book is top notch. Zero spelling mistakes, well polished, worth $100 (even if it’s $1).
  • Mind Frame: Providing the users obvious value and letting them help you.
  • Use Free intelligently i.e. first book free or cheap, and remaining reasonably priced.
  • Ask for feedback and help and incorporate feedback and use the help.
  • In relevant niche forums and for niche blogs (a mystery forum if your book is a mystery book) simply notify people and ask for reviews and help.
  • In general social networks and book social networks, build friends in relevant groups and niches and then notify them very politely.
  • Offer free copies to review.
  • Offer a first book free on your blog.
  • In forums with large participation, start building a profile and your network of friends. 
  • Most important, look at what the successful authors and networkers are doing.
  • Treat Amazon and Google with a lot of respect and polite caution.

Here’s a list of people to model/learn from -

  1. John Rector.
  2. Boyd Morrison.
  3. Stephen Windwalker
  4. Bufo Calvin.
  5. J. A Konrath. 
  6. Stacey Cochran.

Not everything they’ve done is perfect (so don’t just blindly copy everything) – However, overall they all have good strategies. 

 Q3: Can Indie authors hit it big via Kindle Store?

A related question.  Judging from the Amazon lists, the bestselling Kindle titles track the bestselling hard-copy titles.  They tend to be celebrity memoirs, pop psychology, James Patterson’s latest, and so on.  But the bestselling titles are also the most expensive titles.

Furthermore…in trade paperback my novel, “Heart for a Hero,” sells for more than Cormac McCarthy’s “The Road.”  That’s pretty much bass-ackwards from how it should be, I think.  I’m no McCarthy.

Kindle, though, is a platform that makes easy for a premium author to charge a premium price.  Likewise, a lesser-known author can “give it away” to attract budget-minded readers.  To wit, the Kindle store sells McCarthy’s “Road” for $7.99 and my “Swine King” for $1.99.

But I’m not aware—and correct me if I’m wrong—of even one indie author who’s broken into the big-time by circumventing the traditional agent-publisher-distributor-retailer chain and going directly to e-readers.  Indie authors who are making e-text money are doing so through their blogs.  Nate Silver’s FiveThirtyEight.com is a perfect example.  And even then, Silver’s making his money by using his blog as a loss-leader to score newspaper, magazine, and book contracts.

So is it realistic for an unknown author to try going to Kindle readers directly?  Are Kindle users willing to risk a buck or two on an unknown author’s book, or had they rather pay $7.99 for a known quantity like Cormac McCarthy?  And how do they make that decision?

 Thoughts: Let’s look at some data points -

  1. J. A. Konrath saw a lot of success via the Kindle Store.  He shares his secrets and advice on his blog. Required reading for anyone self-publishing on the Kindle.
  2. Boyd Morrison got a 2 book contract.  
  3. John Rector got a contract that may or may not have been influenced by the Kindle Store.
  4. A decent number of independent authors were doing well in the Kindle Store.

Kindle users are definitely willing to risk a buck or two. A lot of people (lots, not just 1 or 2 or 4) buy independent author books when they’re mentioned on Kindle Review.

Kindle owners understand that there are a lot of benefits to encouraging authors directly. At this point it’s the authors who are stuck in the mind-set of success can only come via Publishers and old models.

In the Indian Vedas there’s one particular shloka that says – when it comes to certain things (such as God, medicine, etc.) the results you get are directly proportional to how strong your belief is.

The same holds true with Indie authors and the Kindle Store.

While there are authors making money and getting book contracts via the Kindle Store, people are still doubting that it could work. Now is the time to come in with the strategy that Boyd Morrison and J.A. Konrath are using i.e.

  1. Free books at the blog.
  2. Cheap $1 to $2 ebooks at the Kindle Store.
  3. Doing a lot of relationship building online.
  4. Asking for feedback in forums. 

Do it NOW before everyone starts doing it and every 1st book in a series is free. It’s amazing to me how clear the opportunity is and yet people still don’t want to try it out.

Of course, there’s the opportunity cost of missing out on working on traditional means (agents and publishers).

Q4: Teenagers don’t seem to read any more? Can eReaders help?

4) A teenaged Morgan Stanley intern recently wrote a media trends report that stood MS’s management on its ear.  Among other things, he says:

“No teenager that I know of regularly reads a newspaper, as most do not have the time and cannot be bothered to read pages and pages of text while they could watch the news summarised on the internet or on TV.”

His report doesn’t even mention books—as if they’re so far out of favor among teenagers that they’re not worth spending space on.  And that leads me to think that the future of publishing MUST be e-readers, but that we‘re going to have to wait a decade for today’s kids to get jobs, etc., before they’ll be able to afford e-readers of their own.  And those e-readers will have to be a lot more flashy and glitzy than the ones on the market today.

So: have we really reached a paper-book/e-book tipping point here?  Or, looking back, will we remember e-readers as a fad or niche market?

Thoughts: It’s rather hasty to take one teenager’s report, especially one who is a 15 year old intern at Morgan Stanley (very atypical, don’t you think?) and get worried about it.

Let’s consider the Contrarian view i.e. this report is very irrelevant to publishing -

  1. Most teenagers are going through identity formation and ‘discovering themselves’. The unnatural social pressure cooker of high-school has made them super concerned about a lot of things that don’t really matter later on, for example popularity among a peer group that won’t be your peer group in just a few years.
  2. In the U.K. the drinking age is 18, age of consent is 16, there’s a completely different social structure. It’d be hasty to take what is happening there and apply it to the US.
  3. In the  U.S. 70%+ of wealth is concentrated with Baby Boomers. They are going to be around for a long time. Shouldn’t we be concentrating on our main market, rather than teenagers who’ll morph into a completely different demographic a few times over the next 5-10 years.

The report itself says that teenagers are reluctant to part with the 79 pence that a mp3 song costs and would rather pirate music - We sell 10 pound books. Why would we ever care about a demographic that pirates 79 pence songs?

The  one valid point is that eReaders can really make reading a fun activity for kids and balance the ‘teaching us to hate reading’ that our education systems tend to do.

Reading is associated with homework and schools and boring subjects.

Just balance that out by letting kids use an ereader to read things they are actually passionate about. Of course, the logical next step would be to make 90% of kids’ overall education tailored to them and things they are passionate about.

Q5: Apple and whether Apple’s iNetbook (or iReader) is a threat?

Given Apple’s consumer-gadget successes and the predicted price (around $499), are Kindles and other e-book readers threatened by an Apple tablet?

From what I’m seeing, Apple doesn’t plan to participate in the e-book market.

So if they’re going to release a device that can
compete with e-readers, why wouldn’t they follow the same
hardware/content model by creating an e-book store?  The only reason I
can think of is that they don’t see e-books as a market where there’s
money to be made.  And that’s unsettling.  The marketing people at
Apple are a lot smarter than me.

Any thoughts on this?

Thoughts: Apple is looking for the lowest hanging fruit - What they will get into is being the middle-man i.e. the platform.  

With a model (iPhone App Store) where developers work for Apple for free, they would be extremely stupid to go into publishing which has so much work involved.

They own the platform and make 30% margins on all sales. It suits them much more to let other companies and publishers test out the iPhone as a platform for ebooks and just make 30% off sales.

If Apple stopped all ebooks on their platforms (without providing their own solution) then it’d be time to get unsettled.

A Final Comment

Because it’s really interesting, here’s another commment from Ed -

Well, there goes the idea that indie authors can build readers with
free/low-price offerings…

http://tech.yahoo.com/news/ap/20090807/ap_on_hi_te/us_free_e_books

Seems like e-books are capable of competing with used bookstores in
ways I hadn’t really considered.

Thoughts: Yes, it’s only a matter of time before -

  1. Publishers start killing the used books market by offering older releases as ebooks at lower prices. The Kindle is actually the perfect way to kill the used books market
  2. Everyone, even established publishers and authors, is using the ‘give a book away free to hook users’ strategy.

We’re going to see HUGE changes in the books market. If I were an independent author here are the three things that’d be top of my list -

  1. Path of Least Resistance: People will usually buy what’s #1 on Google. So – Getting top search ranking in google for my genre i.e. #1 for kindle mystery novel, kindle mystery, kindle mystery books, and so forth.  That would probably mean blogging at kindlemysterybook.com.  You’d have to build this in parallel with your own brand name.  
  2. Liking: People prefer buying from people they like, even when things aren’t equal. So it’s imperative to build relationships and keep them alive across EVERY kindle forum and blog. Also, keep in touch with your readers via a blog and by participating in book networks and actually interacting with them.
  3. Path of Least Resistance and Social Proof: Hit the Top 100 list (ideally the main one) or Get Amazon to Feature You.

Please do chime in with answers to Ed’s questions - What could authors do to appeal to you and readers in general?

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