Amazon is usurping Publishers, and setting itself up to be Played

Thanks to Roger Knights for these two interesting links -

  1. Seeking Alpha discussion about a startup combination trying to compete with Amazon.
  2. Article at Paid Content that covers this same Startup Partnership.

To fully understand what is going on here, we need to step back and look at (really look at) what it is that Amazon is trying to do with the Kindle.

What the Kindle seemed to be

When the Kindle first came out, it seemed to be a Gutenberg level transformation in Books and Publishing -

  1. Anyone could publish.
  2. Readers could get any book in the world, instantly.
  3. All your books on one device.
  4. A direct connection between authors and readers.
  5. Costs of printing and storage and shipping and stores gone.
  6. Instant and Quick Editing and Updating of Books.
  7. No more problems with supply and demand – As many ebooks can be made as needed.
  8. The chance for a more open market. More independent authors. More Publishers. More bookstores.

Of course, that’s not really how things are turning out. It’s becoming clearer that this was an illusion that readers and authors envisioned and dreamt up. Perhaps it’s time for reality.

What Amazon’s moves seemed to suggest

Amazon said all the right things -

  1. A device made for reading, with no compromises.
  2. The Fight against the Agency Model.
  3. Allowing Indie Authors to publish.
  4. Not getting in the way.
  5. Any book within 60 seconds.
  6. Convenience.
  7. Wireless Delivery.
  8. Readers want a device made for reading books.

Amazon, quite smartly, never really said much about how AMAZON would benefit from the shift in Books and Publishing. It suggested, implicitly, that becoming the de-facto bookstore was the goal. It just talked about how things would be better for readers.

That should have been a clue. As should have been Amazon’s attempts to give authors just 35% of book sales (changed to 70% once Apple entered the market).

What the Kindle really is

This is really hard to say. However, here are a few things the Kindle really is.

  1. The gateway device to Amazon.
  2. A device made for readers, and then ignored as Amazon shifted its focus to Tablets and Phones. A device for readers, with no compromises – Oh, wait a minute, we see a bigger market.
  3. The practice device and the device manufacturing and selling ‘experience’ which helps Lab 126 build Kindle Tablets and Kindle Phones.
  4. A lock-in device to keep readers in the Kindle ecosystem.
  5. A mini-Amazon store.
  6. The beginning of the attempt to take over for Publishers.
  7. Control for Amazon.

It’s becoming very clear that Amazon doesn’t see the Kindle as a great liberator, but as a usurper. It’s a coup, not a revolution.

What Amazon’s real intent seems to be

While everyone assumed Amazon wanted to usher in a revolution in books and a transformation in publishing, it merely wants to redirect the profits and control to itself. Instead of a system controlled by ‘The Big 6 Publishers, The Big Distributors, The Big Bookstores’, Amazon wants to create a system controlled by Amazon.

Amazon sees things very clearly -

  1. Authors pay Amazon for services like CreateSpace.
  2. Authors sell via Amazon.
  3. Amazon has its own Publishing imprints. It picks the best indie authors and the best backlist titles.
  4. Eventually Amazon starts signing up the best authors.
  5. Amazon gets lots of exclusives. It drives more people to the Kindle ecosystem.
  6. Amazon creates more and more lock-in.
  7. Amazon owns and controls the store and the listings and the reviews and the review sites and the social networks (witness the acquisition of both Shelfari and GoodReads).
  8. Amazon controls everything.
  9. Someone really has control issues.

Amazon wants to REPLACE the Gatekeepers (Publishers, Distributors, Retailers) and not Destroy Them. It wants to replace the Gates and Barriers with its own Gates and Barriers.

Amazon wants to create a system where it gets 10 to 50 cents out of every dollar made from book sales. 10 to 50 cents out of every dollar made by selling services to authors. 10 to 50 cents out of every dollar made from device sales.

It wants to be the Government of Books and Publishing and tax every little step.

Amazon is Usurping Publishers (and Bookstores and Distributors)

The aim was never a revolution. It was just REPLACEMENT.

Amazon actually likes the way things are set up in Publishing. It just wants to replace all the Gatekeepers.

The most important part is to destroy Publishers and replace them. Amazon is doing this in a very smart way -

  1. Firstly, it’s trying to create more and more power in the Bestseller lists and the Recommendations from the Kindle Store. So people get trained to trust Amazon completely when deciding what to buy next.
  2. Secondly, it’s building up an exclusive library of indie authors. So that the next generation of Good Authors are locked-in to Amazon’s Kindle Store.
  3. Thirdly, it’s signing up the best of the indie authors. The Amazon imprints aren’t experiments – they are the beginning of the replacement of Publishers. Publishers perhaps don’t fully see this yet. If Amazon starts getting the 10-100 best indie authors each year, then there’ll be NOTHING left for Publishers.
  4. Fourthly, it’s signing up back list books of famous authors and acquiring rights for international authors with potential in the US market. These are exclusives.
  5. Fifthly, it’s expanding the number of Kindles and Kindle Fires and thus increasing the percentage of ebook sales it gets. This part will become less important once it’s gained control of the authors (the content supply).

The aim is simple – Make more and more of the books sold in the Kindle Store, books that are controlled by Amazon. Make the transition smooth so Publishers don’t realize what’s happening (No, Dear Frog, the water isn’t hot). Keep the prices of books sold high, so the end reward will be worth it for Amazon.

Publishers don’t really get this. They’re playing checkers while Amazon is playing chess.

Amazon is setting itself up to be Played

The most delicious part of all of this is that Amazon, in the process of making Publishers replaceable, is weakening its own time at the top.

What’s the fundamental pipeline? It’s a pipeline connecting Readers with Authors.

Earlier we had a whole army of intermediaries – Publishers, Distributors, Book Retailers. They had HUGE, unavoidable Gates and Barriers. Printing physical books, financial investments, shipping, storage, renting stores, hiring people to man the stores.

As Amazon breaks down the various intermediaries, and places itself as the Sole Intermediary, it’s creating a system where we have:

Readers -> AMAZON -> Publishers -> Authors

Which Amazon will eventually modify to be:

Readers -> AMAZON -> Authors

However, there’s one big problem here.

Where are the Gates? Are there ANY real Barriers?

What Gates does Amazon have?

None. No real gates.

DRM is a very strong virtual gate. However, Tor is already showing that DRM can be forsaken. Sooner or later Publishers will realize that it’s better to drop DRM than to let Amazon whittle away their control and ownership of the most desired books and the most read authors.

All the other Gates are virtual.

Furthermore, by destroying the old model of physical books, Amazon has opened itself up to Battles on four fronts -

  1. Hardware. Amazon isn’t best in hardware. Apple and Microsoft and even Samsung and B&N are ahead. Lots of companies can beat Amazon in hardware.
  2. Software. Amazon is far from the best in software. There is an almost infinite army of developers willing to innovate and refine and polish and create something very beautiful. Amazon simply can’t compete. The one mitigating factor might be that the intersection of people who love books and those who love coding is relatively small. Furthermore, books are hardly a ‘glamorous’ business like music or movies.
  3. Infrastructure. Amazon is very strong here. Perhaps unbeatable by anyone other than Microsoft (and even that isn’t a given).
  4. The Default (Path of Least Resistance). Amazon is very strong here. However, there are a lot of iPads and iPhones and Samsung Galaxy Phones out in the wild. Windows is another monster. So, while Amazon has gathered up a very significant number of hard-core readers with eInk Kindles and Kindle Tablets, it is still very vulnerable.

Notice how these are all areas that Amazon doesn’t really control. They aren’t defensible. That’s the whole problem with going digital – There’s hardly anything left that’s defensible.

Amazon doesn’t have a Defensible Position

Contrast Amazon’s defence (default website, DRM, Kindles) with what Publishers have – Contracts with Authors, Agreements and Business Relationships with Book Retailers and Distributors, Book Publishing Expertise, Infrastructure.

Publishers control the ACTUAL product. Amazon just controls parts of the pipeline.

Publishers control ACTUAL PHYSICAL Barriers and Gates. All of Amazon’s Gates are imaginary.

Amazon is building up all the ‘content ownership’ advantages Publishers have. Its long-term aim is to control the actual books that people buy. However, the Kindle and Nook and Kobo and ebooks have destroyed the actual physical Barriers and Gates.

So we have three very interesting things -

  1. Amazon is in pole position to usurp Publishers. It is building up as much defensibility as it can.
  2. Without the real Gates and Barriers, Amazon’s position isn’t very defensible. It can be taken down. There are also lots of vectors of attack – Hardware, Software, and Path of Least Resistance are three particularly dangerous ones.
  3. Books have moved to a place where anyone can compete. As there is more competition the margins go down. This is true on both fronts – Anyone can publish and sell books. Anyone can set up a store and retail books. So not only will we have infinite authors, we’ll have hundreds of ebook retailers.

Infinite Competition almost always kills profits.

If there is no actual scarcity of product, how do you make a profit? How do you even sell the product?

Amazon is really, really setting itself up to be Played

There’s a 75% chance we’ll look back and laugh at all these companies that are investing heavily in devices to read books. Companies that are setting up magnificent forts and castles and trying to become the Titans of the eBook World.

If what you’re selling isn’t defensible, then all your investment is for nothing.

This isn’t oil or gold or diamonds. There are no oil wells or pipelines. There are no mines or armored carriers. It is digital content. It’s in the ether.

You aren’t the creators, the authors are.

You aren’t the buyers, the readers are.

These elaborate castles with their alligator infested moats – these aren’t deterrents at all. These, in reality, are sand castles on the beach. Sooner or later the tide is going to wash them away. Then the architects will realize it was just fantasy.

The 25% chance. Well, perhaps people will forever remain stuck in the old mindsets. In that case Amazon and B&N will be laughing all the way to the bank.

Their position will still remain very tenuous. How do you defend digital books? How do you defend them in a world where the Internet connects everyone to anyone and everyone? How do you get readers to pay $10 for books when authors’ desire to be read (supply of books) is greater than readers’ desire to read books (demand)?

Things change so fast. 10 years ago we didn’t have Smartphones or iPhone or Facebook or Twitter or Instagram or iPad or Tablets. In 10 years who knows what new devices and technologies are going to arrive. What do Amazon and B&N have to defend themselves?

We have a completely made-up situation. Everyone’s trying to pretend there’s some great scarcity in books. It was easy to pull it off when there were REAL limitations on who could get published and who could get visibility. When it cost money to print books and ship them and stock them in shelves. Now, there are no restrictions.

Yes, there are lots of ARTIFICIAL barriers and lots of IMAGINARY roadblocks. However, those are for the weak of spirit and for the naïve. If you see things as they really are, then as an author you can see that all your readers are freely available. The Internet, Google Search, Facebook, Twitter, Blogs, Review Sites, Email Lists, Pinterest, Instagram, Message Boards. The number of channels is ever increasing.

Authors willing to strike out and reach readers will prosper and gain independence (both financial and creative). More and more authors will realize this over time. That they don’t need the blessings of a Publisher for their book to get bought and read. That they certainly don’t need Amazon’s blessings.

This is why indie authors who find success almost always share their secrets and their figures. It’s not in their best interests. They get ridiculed by the unbelievers. Yet they still share. Why? Because this is bigger than any author or any reader. This is a bigger revolution than Gutenberg’s. Not only are we getting cheaper books and more people being able to read them, we are also getting anyone in the world being able to publish. This revolution in books is at least TWICE as impactful as Gutenberg’s revolution.

PROVIDED readers and authors snap out of their collective misconception that we’re still stuck in the Old World of Physical Books and Old World Publishing.

It’s going to be just authors and readers now. There’s room for enablers and platforms, but none for dictators and gatekeepers.

Where will that leave Amazon? With a very fancy infrastructure and a very controlled pipeline which, oddly enough, will be just one out of millions of pipelines that connect readers with authors. Even convenience or largest selection won’t save Amazon, unless it’s willing to cut margins to 5% or less. Perhaps not even then. You can’t compete against the Internet.

Amazon has served its purpose. Now the question is – Who is going to carry forward the Biggest Revolution in Books the world has ever seen?

If eBook DRM dies, would it help or hurt Amazon?

Julie Crisp of Tor Books UK has written a very interesting article regarding Tor’s decision to sell all their ebooks without DRM. It’s now 1 year since it made that decision. Tor says it hasn’t affected sales and it will continue selling DRM free ebooks.

Ars Technica has an interesting article discussing Tor’s move to remove DRM from its ebooks.

the publisher has seen “no discernible increase in piracy on any of our titles, despite them being DRM-free for nearly a year.”

We have to keep in mind that this is one publisher in one genre. It might not convince everyone to drop DRM.

Science Fiction fans might be a special case. Success that one Publisher sees in Science Fiction will probably not be enough to convince other Publishers to give up DRM. Nevertheless, this is a big deal. A positive data point is much better than a negative one. Tor’s decision to continue selling ebooks without DRM is a hugely positive sign for everyone who hopes we’ll get rid of DRM in the near future.

It’s About More than DRM

The most interesting thing about Tor’s decision isn’t DRM or no DRM or piracy.

The truly interesting thing is lock-in. DRM isn’t really killing piracy. What it’s doing is that it’s giving ebook retailers a way to create lock-in.

One of the most common points that come up when eReader or Tablet owners want to change devices or stores is – What happens to my content? What happens to the books and apps and games and music I’ve bought?

Well, the answer is simple -

  1. If the content has DRM, and it’s proprietary DRM that no other device has access to, then your content is locked to the store and/or device you got it from.
  2. If the content doesn’t have DRM, or if the DRM is also shared/available on other devices, then your content can move with you.

Therein you see what DRM is actually accomplishing - Lock-in for the store and for the ecosystem.

It’s why Apple and Amazon and B&N (until 2 days ago) wanted their own App Stores. It’s why each of them has their own DRM (B&N’s DRM has a special password provision – so not unique, but almost so). It’s why each of them have their own Movie Stores.

It’s lock-in. With each purchase, the DRM means you are more and more locked-in.

In the New World of Publishing there are No Gates

All the power that Publishers and Book Sellers and Distributors had, in the Old World of Publishing, had to do with scarcity and gates -

  1. Printing a book and shipping it to stores and displaying it in stores.
  2. Getting a book approved so it would be published and then distributed.
  3. Money upfront to cover all the expenses of printing and editing and proofreading.
  4. Advances for authors.
  5. Visibility for books – so readers even knew they existed.

These were very, very REAL. Independent authors simply couldn’t compete. Where do they get the money from to print books? Where do they get economies of scale to make printed books affordable for readers? How do they get shelf space?

There were REAL Gates and Powerful Gatekeepers.

In the new world of publishing there are NO GATES.

  1. You can take an ebook you’ve written and publish it via an ebook store for next to no money. You can even list it on your website or send it via email. You can charge for it via Paypal.
  2. It costs nothing to sell and distribute books. Literally nothing. The same Indie author who struggled due to only having $20 paper books can sell ebooks for $0 and $1 and $3 and $5 and turn the tables on Publishers.
  3. There are no costs related to hiring people to typeset books, format them, and print them. You can do it all on your PC. Of course, lots of indie authors aren’t aware of things such as formatting. However, that’s a topic for an entirely separate post.

What we get are barriers that are unique to the New World of Publishing – Various Sources of Friction, DRM, Social Proof, Perceptions, and the problem of Discoverability.

Earlier we had – Gates. Real Physical Barriers that prevented authors from reaching readers directly.

Now we have ‘virtual’ gates -

  1. Friction – How do we make it easy and convenient for users to buy the books we want them to buy? How do we make it hard and inconvenient for them to buy books we don’t want them to buy?
  2. Discoverability – How do we make readers realize that this book exists? How do we hide certain books from readers?
  3. DRM – What can readers do with books? Where can readers get books from?
  4. Social Proof – Are other people reading this book? What are they saying about it?
  5. Perceptions – Is this author a bestselling author? What is the cover like? What is the quality? Is this book worth my time? Please Note: I say perceptions because it’s not until you’ve read the book that you really know quality and your personal satisfaction. So it’s a battle of perceptions.

The new Gatekeepers of the New World of Publishing have just these new levers – Friction and Discoverability and DRM and Social Proof and Perceptions. These levers aren’t half as strong and powerful as the Real Impenetrable Gates the Old Gatekeepers had. Fortunately, for the New Gatekeepers, there is one very powerful lever amongst these. One that, if used correctly, becomes a real barrier.

DRM.

DRM is, for most readers (who are not technically savvy), a REAL barrier to freedom of movement.

DRM means that readers can’t leave for another store. DRM means that authors can’t reach readers without following the rules of the New Gatekeepers.

DRM is the Strongest Virtual Gate/Barrier

DRM means permanent lock-in. Once you get permanent lock-in, readers don’t switch. They don’t switch because the cost of switching is losing all existing books bought from the vendor.

Readers are locked-in – once again at the mercy of Gatekeepers. Authors too are at the mercy of the new Gatekeepers. If people don’t leave the two biggest stores because of DRM related lock-in, then we’ve just replaced The Big Six with The Terrible Two.

Authors have no means to get to readers without ‘pleasing’ these two big ebook stores.

This is why Amazon never puts in that extra effort to make its hardware superb. It doesn’t have to. This is why B&N never goes out of its way to match Amazon prices – it doesn’t have to.

This is why eReaders are evolving at a snail’s pace. Amazon and B&N know that they could add ZERO new features in the next 5 years and their readers would still be reluctant to switch because they have $500 to $2,000 to $5,000 worth of books locked into the ecosystem.

If DRM were to go away, the lock-in disappears

If every Publisher were to turn off DRM, then Amazon and B&N would be royally stuck.

Their users could buy from any store. Their users could move to any device. Their most powerful lever/barrier/virtual-gate would be gone.

Then we’re left with weaker levers like convenience and reading experience and discoverability.

Those levers are almost weaknesses. Let me illustrate what happens if DRM is removed.

  1. Cost to buy Adobe DRM license and become an ebook seller – Tens of thousands of dollars to set things up; then a small fee per book. While this is much, much lower than the costs involved in becoming an old-school Publishing House, it’s still prohibitively expensive.
  2. Cost to sell ebooks if there is no DRM involved – Nothing. Literally nothing. You get a file. You sell it for X price. If people buy it you send money on to the Author and/or Publisher and pocket your cut.
  3. Since almost anyone could sell ebooks when DRM is removed, and since readers could buy from anywhere, we would see REAL COMPETITION. There would be companies willing to give Authors 50% instead of 35% and 80% instead of 70%.
  4. Amazon would be convenient for everyone. However, for individual groups of people, different websites would be the most convenient.
  5. All these websites that send users to Amazon – They could just sell ebooks straight to Kindle owners. Why would they need Amazon?
  6. Seriously, think about it. If a book reviewer writes a beautiful review of a book and then says – Buy it at Amazon for $9 or buy it via my store for $7. Which would be more appealing to you? In the first case the book reviewer would earn 50-80 cents. In the second case perhaps $2 to $3.
  7. What about when its Google Search offering you the same proposition? What about when its the author’s website?

The levers that remain once DRM is removed are weak -

  1. Convenience – even a simple website can beat Amazon on convenience. It’s not guaranteed, but it’s possible.
  2. Reading Experience. That comes down to who can write the best software. Stanza was much better than Kindle and Nook reading apps. And Stanza was a small team (which Amazon bought).
  3. Discoverability. There are lots of avenues here. Sites, Search Engines, Blogs, Small Stores, Reviewers – they can all beat Amazon.
  4. Scale – This is where Amazon and B&N have a huge advantage.
  5. User Reviews – Again, Amazon and B&N have an advantage here.
  6. Social Proof – Readers are too smart to fall for this. I might be wrong – just my assumption that readers are harder to con than other demographics.
  7. Perceptions – Perceptions can be used against Gatekeepers. They are easy targets.

The point I’m trying to get at is that DRM is the strongest remaining Gate. Once it’s gone the New Gatekeepers are in a real bind.

Real Gates have been replaced by Virtual Gates, and DRM is the strongest of those

We no longer have any REAL gates between readers and authors. Since both parties are still stuck in the mindset of the Old Publishing World, they don’t realize this fully.

We only have Virtual Gates now. The strongest of these is DRM. Tor’s experiment, and its success, might lead to this Virtual Gate being torn away.

At that point B&N and Amazon are in REAL Trouble.

Firstly, Publishers can sell directly to readers. Why use bookstores?

Secondly, the devices become dumb terminals. If there’s no DRM, there’s no lock-in – neither to the store (you can switch stores), nor to the device itself (meaning you can switch devices and still have access to the books).

Thirdly, all the people in the middle suddenly realize that Amazon and B&N have ZERO actual power left. They can just offer a better deal to Publishers and cut out Amazon and B&N.

You might think the people in the middle don’t matter. Let me give a few examples – Google, Facebook, Twitter. Why would these companies send people to Amazon if they can sell ebooks straight to users?

Would Twitter really say – No, we don’t want to make an extra $500 million a year by selling ebooks to our existing users that are ALREADY using our site to share ebooks and recommend ebooks.

Amazon better hope and pray that Publishers don’t throw away DRM

It’s all a House of Cards. The New Gatekeepers lording over Authors and Readers and Publishers. Pretending they are indispensable. Using everyone’s fears to exploit them and gain power.

What’s going to happen if DRM is eliminated and Authors, Readers and Publishers (especially Publishers) realize that Amazon and B&N are 100% redundant and replaceable by hot air.

Seriously, it’s time to think about it deeply. Think about it from the building blocks perspective. What core, irreplaceable function do the Bookstores provide?

Why on Earth do Publishers need to sell via Amazon? If DRM is gone and there’s no lock-in, then Publishers can just sell to readers themselves. They don’t need a store because they produce 55% of the sold books and 80% of the most desired books.

We know readers care about Authors, and want Authors to make money from their hard work. Do they care about anyone else? Should they? What indispensable function are the other parties in the equation providing?

If you strip away all the antiquated beliefs from the Old World of Publishing, you get a simple, elegant model. We have Authors producing great books, Readers paying for them and reading them, and a bunch of helpers in the middle. No longer are these ‘enablers in the middle’ the Powerful Gatekeepers of Old. No longer are there any Gates.

DRM is the last powerful Gate that is keeping the New Gatekeepers in control. Tor’s continued experiment might very well spell the end of DRM. That, in turn, would spell the end of the New Gatekeepers.

Would you pay $300 million for a slice of the #2 eBook & eReader business?

Microsoft just did. Thanks to Roger Knights for the heads up.

Bloomberg reports that Microsoft invested $300 million to get a 17.6% share in a new B&N subsidiary which combines B&N’s Nook digital reader business with its college bookstore business. The companies are calling it a ‘strategic partnership’ in the B&N + Microsoft Press Release - A strategic partnership to accelerate the transition to e-reading.

Microsoft gets 17.6% while B&N keeps 82.4%. The exact shares were decided after a game of hopscotch in kilts.

This is hugely important to both the ebook and eReader markets (the investment, not the game of hopscoth). It might also be hugely important to the high value Tablet market. An almost doubling in B&N’s share price certainly suggests the market thinks so (of course, that probably means the venture is going to inadvertently create a new monkey virus that wipes out humanity).

Even analysts are chiming in with words of encouragement -

The partnership with Microsoft could give the Nook the kind of content and global expansion to make it a bigger player in the tablet business, said Michael Glickstein, chief investment officer with G Asset Management LLC.

That kind of partnership makes the Nook business more valuable, Glickstein said.

No kidding. Nook is suddenly a Microsoft backed business and connections to Gigantically Profitable Software Makers are far more fetching than comparisons to brick and mortar anything.

Microsoft’s Investment in B&N’s Nook Business is Hugely Important

Let’s see why this could be a huge, huge thing (you could just skip to the second list, the one after this one, for why it’s important for Kindle owners and book lovers):

  1. It values B&N’s ebook and college bookstore business at $1.7 billion. The second biggest ebook business is a billion dollar business (or nearabouts). Still think this is discounted by a factor of 3 or more.
  2. B&N’s new Nook Inc. subsidiary will develop a Nook eReader application for Windows 8. That app will probably get default eReader App placement in the Windows 8 App Store. There are already signs that B&N is becoming increasingly important in ebooks (a stronger #2). This will cement Nook as the #2 ebook business. Perhaps even give Amazon a run for its money.
  3. The hundreds of questions about B&N’s stability and how that would affect Nook’s future just got put to rest. Which means that the biggest competitive advantage Amazon had (stability) just got eliminated. This will force Amazon to innovate Kindle and Kindle Tablet more. It will give B&N more confidence to keep making Nook Tablets and Nook eReaders.
  4. Microsoft has a sharp eye for billion dollar businesses. It has 9+ such businesses of its own and you can be sure it thinks highly of Nook to actually invest in it. I’d make a serious bet that over the course of the next 10 years this 18% share would end up being much more important to Microsoft than Microsoft’s share in Facebook (which, to be fair, is in the very low single digits i.e. 1.6%).
  5. Microsoft and B&N settled their patent litigation. More stability for Nook Inc. 

Let’s jump ahead to the really important stuff. The impact on readers, on ereaders, and on tablets. 

Hugely Important to Readers and eReaders

Much more interesting to us Kindle owners and book lovers is why this ‘strategic investment’ by Microsoft is hugely important for books and ebooks and eReaders:

  1. B&N claims 30% market share in eBooks. Combine that with it probably becoming the default eReading App on Windows 8 and suddenly Amazon is looking over it shoulder.
  2. A separate Nook & College Bookstores businesses (Nook Inc.) isn’t saddled with the legacy brick and mortar bookstores. Nook revenue grew 38% to $542 million in the last quarter. This is a seriously big business. Revenue for the fiscal year ending in April 2012 is projected to be over $1.5 billion. If Nook Inc. were unprofitable and run by a college dropout it would be considered worth $10 billion (unless it also stole people’s personal information – then it’d be $25 billion).
  3. B&N has been innovating on both the eReader front (Nook with Glow Light) and the Tablet front (the $199 Nook Tablet). This $300 million investment from Microsoft means it has more security and can keep innovating. That pushes Amazon to improve Kindle and Kindle Tablet more.
  4. Windows 8 means hundreds of millions of users. The importance of being the default Windows 8 App can’t be understated. Much of the Microsoft Anti-Trust lawsuits revolved around IE and Media Player being defaults shipped with Windows. B&N’s Nook eReader App gets that privilege and advantage now. The huge and undefeatable power of the default.
  5. The inclusion of College Bookstores is being touted as important. It might be. It supposedly puts B&N’s new Nook Inc. in position to challenge for the eTextbook market.
  6. Amazon, like any other company, has always needed a serious competitor to keep it honest and hungry. While B&N has done a good job there’s always been doubt around how long it would be around. The double measures of a Microsoft investment and the creation of a fast-growing subsidiary suggest that B&N, the strong #2 player in ebooks and eReaders, will stick around for a while.
  7. In the best case, this move might actually help accelerate the growth of ebooks. At worst, it will ensure that ebook growth doesn’t come to a standstill. You can bet that both B&N and Amazon will now make really, really good reading applications for Windows 8.

Amazon has shown that it improves the Kindle most when it has a strong competitor breathing down its neck. It’s also shown that it is quick to learn from innovations B&N makes. It took its sweet time to release the Kindle Fire – However, once Nook Color validated the market for high value tablets Amazon did release Kindle Fire.

The investment by Microsoft in B&N’s Nook Inc. will revitalize the Kindle team and energize B&N’s Nook Team. In one swift stroke Microsoft has breathed life into the competition in eBooks and eReaders and High Value Tablets.

Hugely Important to High Value Tablets

There are some very interesting questions about the future of Nook Tablets and Kindle Fire Tablets that come up -

  1. Firstly, as the analyst points out above, this gives B&N the strategic knowhow to go international with Nook Tablet.
  2. That would force Amazon to go international with Kindle Fire.
  3. Secondly, it raises the possibility of a Windows 8 powered Nook Tablet. Surely, now that it owns 18% of B&N’s Nook Inc., Microsoft will push for Windows 8 based Nook Tablets.
  4. B&N might be offered the inside track and might very well move to Windows 8 Nook Tablets. Android lacks one huge thing Windows 8 promises – a connection to all the desktop software that Windows 8 will have. It makes little sense for phones – but a lot of sense for 7″ Tablets.
  5. It would force Amazon to also move to Windows 8. A Kindle Fire Android App Store just wouldn’t be able to compete with the Windows 8 App Store in the long run.
  6. Thirdly, the investment and the Nook Inc. subsidiary means that Nook Tablet won’t have to pay for the sins of the brick and mortar bookstores. Nook Inc. gets a clean sheet. It’s a business growing at 38% per year (approximately) and it won’t be Border’ized.
  7. Fourthly, Microsoft will absolutely provide a lot of business connections and relationships. Think better ties with manufacturers, intelligence from Microsoft divisions, and lots of other potential benefits. Wouldn’t be a surprise to see Nokia phones coming with the Nook App as the default ebooks app.
  8. Fifthly, given that B&N’s Nook Tablet is the second best-selling Android Tablet and has the potential to atleast stem slightly the tide of migration to Apple devices, there is very strong motivation for Microsoft to keep strengthening Nook Tablet. Even if Nook Tablet sticks with Android – It’s still one less customer lost to the Apple family. A customer who would then proceed to buy iEverything and MicrosoftNothing.

Overall, the Nook Tablet part might be the real reason Microsoft has invested in B&N’s Nook Inc. Saying it’s all about ebooks might be a convenient cover. Just the way that Amazon claimed Kindle was all about ebooks and reading and then proceeded to create the real Kindle Killer, the Kindle Fire.

In the Final Analysis

Barnes and Noble, the #2 ebook seller, the #2 eReader seller, the #2 High Value Tablet seller, is suddenly a lot stronger.

Amazon suddenly has very strong and stable competition.

Microsoft has made an investment which could be strategic in multiple ways. It might very well be that Microsoft sees three billion dollar businesses – Nook eReaders & eBooks, eTextbooks, Nook Tablets.

This 17.6% investment (for just $300 million) is about a million times smarter than the billions Microsoft is burning up on its badly strategized search engine business. On that note, it’s time for Microsoft to buy a certain small and sweet search engine (that rhymes with Luck) and unleash two horses in the search engine wars.

Inconvenient Changes in Publishing Happening Quicker than Thought

We get news today that eBooks outsold paperbacks in February 2011  – thus becoming the most popular book format in the US.

The main article is at the website of The Association of American Publishers (aka Dead Men Walking Inc.). Found courtesy Electronista and Techmeme.

There are a lot of interesting facts -

  1. February ebook sales were $90.3 million. 
  2. February sales tripled from a year ago, i.e. February 2011 saw triple the sales of February 2010. 
  3. For Jan/Feb 2011, the growth from Jan/Feb 2010 was 169.4%. Total sales were $164.1 million.
  4. For Jan/Feb 2011, combined print sales fell 24.8% from a year ago (Jan/Feb 2010).
  5. All this data is from 84 US Publishing Houses - it does not include data on book sales of indie authors and smaller publishers.

There are also some rather interesting theories and anecdotes.

Publishers, Delusions & Possibilities

Publishers think they proactively serve readers and are leaders in identifying new opportunities -

According to Tom Allen, President and Chief Executive Officer of AAP, “The February results reflect two core facts: people love books and publishers actively serve readers wherever they are.

Allen added that book publishers have been leaders among content providers in identifying and serving new audiences. “Publishers have always strategically expanded into all the markets and formats where readers want to find books, …

publishers are constantly redefining the timeless concept of ‘books.’” 

Really don’t know what to say to the above points.

Publishers actively serve readers wherever they are – By turning off text to speech, by not making back list titles available, by not making books available worldwide.

Publishers have strategically expanded into all the markets and formats where readers want to find books – Yes, by raising prices to $12.99 and $14.99 and by trying to kill eReaders and eBooks.

More Interesting Stuff

Publishers’ reluctance to make ebooks available becomes even more mystifying when you consider their findings -

  • Fresh interest in backlist titles and a new revenue stream. 
  • Readers who read an author and like the book often end up buying the entire backlist.

It seems a bit strange that Publishers are still not making backlist titles available quickly.

It’s just a post-Christmas Sales Boom

There’s an interesting assumption Publishers are making -

This one-month surge is primarily attributed to a high level of strong post-holiday e-Book buying, or “loading,” by consumers who received e-Reader devices as gifts.

Experts note that the expanded selection of e-Readers introduced for the holidays and the broader availability of titles are factors.

Isn’t it interesting that people who received eReaders as gifts waited until February to ‘load’ their eReaders?

At least ‘experts’ note that two other factors might have played a small role – factors that are non-seasonal and can’t be dismissed by Publishers as a post-holiday one-month effect.

eBooks will be 25% of Books by 2015?

Last year, Publishers thought that by 2015 eBooks might take up 25% of the market. This year, ’analysts/experts’ think that by 2015 eBooks might take up 50% of the market.

Andrys has an interesting comment at TeleRead -

I don’t understand why so many analysts predict e-books will have 50% of the market by 2015. Seems it’ll be quite a bit sooner than that the way things have been going.

It’s a bit puzzling.

  • If eBooks went from 2.85% of the market in early 2009 to 8.5% of the market in early 2010.
  • If eBooks are selling more than paperbacks in early 2011.

Then it makes you wonder why Publishers and Analysts are fixated on 2015. That’s 4 entire years away.

Publishers and Publishing Analysts are caught up in the same trap. They don’t want to accept that ebooks might overpower physical books. That is why, for a long time, they stuck to their assumption that ebooks would never be more than 25% of the market. When this cognitive defence was stripped away (in rather brutal fashion) they decided to hide behind another defence - time. They started assuming that the change would happen at a reasonable pace - a pace that would allow them to stay in control of Publishing. That’s why they cling to the 2015 date.

We’re in April 2011. EBook sales in February 2011 were higher than paperback sales.

Are we really supposed to wait until 2015 before we accept the reality that ebooks are overtaking physical books? Do we just spend the next 4 years pretending eBooks don’t exist?

Does Bloomsbury really expect 25% of its sales in 2011 to be ebooks?

Bloomsbury, which publishes Harry Potter, is saying some very un-Publisher like things (found via TeleRead) -

  1. In January and February 2011 it saw a 600% increase in ebook sales.
  2. It expects that ebook sales of Bloomsbury titles in 2011 might be as high as 25% of total book sales - provided present trends continue.
  3. It expects ebook sales to account for more than 25% of profits. It obviously didn’t get the Secret Society of Publishers memo. Here’s what Bloomsbury’s executive director said -

    … would not reveal what proportion of profits ebook sales were likely to account for in 2011, but it is expected to be considerably higher than 25pc.

    Digital book margins are higher because there are no printing costs involved nor any extra costs incurred by over-estimating print runs or pulping books with errors in them. “The biggest saving is in cock-ups,” Mr Charkin said.

  4. There go Mr. Charkin’s chances of getting appointed to the Grand Alchemist Council of the Secret Society of PublishersNo Croquet in the Earl of Sandwich’s gardens for you, my boy. No Publisher in his right mind would ever admit that ebooks save money – that there are no printing costs, no errors, and no returns. Mr. Charkin fails to mention how difficult it is to convert digital book files into impossible formats like text and PDF and Kindle format. He also neglects to mention the little armies of magical gnomes that have to be hired and paid in gold coins from the time of Queen Victoria.
  5. In the US, Howard Jacobson’s Man Booker Prize-winning novel sold 42% of copies in ebook format. That’s not a mistake – it really is 42%.

It’s unimaginable. A Publisher admitting that ebooks are more profitable than paper books, that ebooks result in lots of cost savings, and that ebooks might account for 25% of book sales in 2011.

You almost think it’s some sort of joke and that tomorrow Bloomsbury will say – Oh, we just played our April Fool’s joke two weeks too early.

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